IBM SPSS Data Collection Telephone Interviewing

This course teaches the Telephone interviewers to understand, interact and manage the Telephone interviewing environment.

NOTE: Attendees that participate in the 'IBM SPSS Data Collection Scripting: (Survey Creation) Level I' will receive a FREE handout entitled 'IBM SPSS Data Collection Scripting (Survey Creation) Level I - Script for Telephone' that will enable them to integrate key Telephone functionality into the survey design.