IBM Tivoli Netcool/Impact 5.1 Administration and Implementation (ILO)

NOTE: This is a live, instructor-led online course. Do not make arrangements to travel. See the Student Machine Requirements section for the equipment required to participate in the lectures and hands-on labs. After you are confirmed in the class you will receive further instructions to access audio, video and remote labs. Instructor-led Online US courses start at 9:00 am Central time unless specified otherwise. Please enroll at least five business days prior to class start date to ensure course materials can be shipped in time. You must provide the mailing address where you wish to receive your course materials if it is different from the company address indicated in your enrollment request.
IBM Netcool/Impact is a highly scalable analytics engine that adds event and service enrichment as well as business impact analysis to events and augments event automation with contextual data. The goal is to allow operations staff to overcome the ""who is responsible"" syndrome. Impact mostly takes input from Omnibus, but also from other event feeds. This version focuses on: easier use, faster install and configure (through the event Processor Service GUI, integration with additional Tivoli products and current versions of products (TEC, ITM, MRO Service Desk) , a new AJAX Policy Editor for the administrator that replaces the existing IPL (policy) editor, enhancements to the Operator View (especially more flexible third-party integrations).
In this course you learn the new features of Netcool/Impact version 5.0, and how to install, configure, and troubleshoot the product. Instructor-led lecture and discussion is reinforced by hands-on lab exercises.
Určeno pro
This is an advanced course for implementers and developers of the Tivoli Netcool/Impact product. The majority of this course focuses on developing advanced policies with the Tivoli Netcool suite of products.
Předpokládané znalosti
You should have general system administration skills for UNIX, Linux, or Windows platforms. Knowledge of (and experience with) scripting languages or SQL is recommended, but not required. Knowledge of high-level programming languages (C, C++, Java) is not required.
It is also recommended that you complete course, Tivoli Netcool Netcool/OMNIbus 7.2 Administration and Configuration (TN022 or TT022)

Cíl kurzu
• Install the components for the Tivoli Netcool/Impact product
• Access and use the policy building wizards
• Describe how Impact processes events from the Tivoli Netcool/OMNIbus ObjectServer
• Administer users, groups and roles as they affect how Tivoli Netcool/Impact functions
• Use the policy building tools
• Build Impact policies using proper syntax and utilizing supplied Action Functions
• Describe and implement Impact error handling and high-availability solutions
• Explain how Tivoli Netcool/Impact integrates with such 3rd party applications and technologies like Instant Messaging, e-mail and web services
Klíčová témata
• Unit 1: Introduction to Netcool/Impact
• Unit 2: The User Interface
• Unit 3: The Netcool/Impact Data Model
• Unit 4: Policies
• Unit 5: The Enrichment Policy
• Unit 6: Notification Policies
• Unit 7: Controlling Policy Execution Sequence
• Unit 8: Wizards
• Unit 9: Reports
• Unit 10: The Operator View
• Unit 11: Advanced Topics
• Unit 12: Services
• Unit 13: Working with Web Services
• Unit 14: Clustering and Failover
Požadavky na technické vybavení
To participate in both the lectures and labs for this course, the student workstation must meet the following hardware requirements:
• Minimum of 256 MB of memory
• Windows 98 or higher
• Headset with microphone, or separate microphone and speakers
• Internet Explorer 5.5 or higher
• 128-bit encryption (Versions of Internet Explorer prior to version 6.0 and Windows 98, NT 4.0, and 2000 must have the High Encryption Packs installed)
• Citrix ICA Client (Installed when you access e-lab during class)
• High speed internet (56K bps or higher)
NOTE: The Citrix application (web client or full package) requires access to port 443 (https). Please ensure personal and corporate firewalls have this port open.