Základní info
In this hands-on course, you'll learn the core knowledge to enable you to perform an initial Oracle HCM Cloud: Human Resources Help Desk (HRHD) implementation. The course builds on your existing knowledge and shows you the common configurations to get HRHD up and running.bLearn To:/ponfigure service request management, entitlements, and productivity tools.onfigure queues, routing, and assignment.onfigure email and templates.reate and maintain knowledge articles.bBenefits to You/practice implementation steps to ensure your deployment is as smooth as possible. Gain insights from recommended practices.
