Základní info
This RightNow Customer Portal Cloud Service Customization for Administrators training focuses on Customer Portal, the website that customers access for self-support. You'll learn basic customizations that do not require programming skills, but can be accomplished through configuration settings and simple editing of text files.Learn To:Change the look-and-feel of a Customer Portal page.Understand how the RightNow framework structures web sites.Discuss potential customizations that do require programming with developers.Brand the customer portal to reflect the look-and-feel of other pages within your company's website.Benefits to YouYou will also learn how the RightNow framework structures websites. This will teach you how to discuss potential customizations with developers that do require programming.
